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FAQ'S

How much is postage?

All items are sent tracked via courier at £1.99 to uk mainland/Surrounding Islands/Northern Island

EU/Other countries: Prices Coming Soon

Packaging

All records are packaged in hard 12" defenda mailers with stiffeners.

Need to return a Faulty item?

We advise all customers to inspect Records as soon as possible to identify any faults 

In the unfortunate event that your item is faulty you can return the item to us within 30 days for a full refund + any postage costs to you.

 

When will my parcel arrive?

Deliveries are made between 3-5 working days (parcels are handed to our courier the next working day after the purchase date)

I can't find the album I'm looking for or The item I want is out of stock!

Give us a call and we'll do our best to get it in asap for you

When can I collect my reserved item?

The collection hours are:

Monday, Tuesday, Wednesday 12pm- 8pm

Friday 10am - 6pm

Saturday 12pm till 6pm

Sunday 11am till 4pm

Need more help?

Please call us and we'll be more than happy to help

 

©2016 Crows Head Records Ltd All Rights Reserved